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Privacy Policy

How we at Sawdust Connection protects your privacy

This privacy policy sets out how Sawdust Connection uses and protects any information that you give Sawdust Connection when you use this website. By using this site, you agree to the Internet Privacy Policy of this web site, which is set forth on this web site page.

Sawdust Connection is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Sawdust Connection reserves the right, at our discretion, to modify or remove portions of this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from date shown at the bottom of this page.

Sawdust Connection recognizes the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual ("personal information"). This internet Privacy Policy governs the manner in which your personal information, obtained through this website, will be handled.

This Privacy Policy was updated 1/1/12

Personal Information We Collect

Personal information about visitors to our site is collected or stored only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws.

We collect the email addresses of those who communicate with us via email but your email address is NOT added to any mailing lists unless you specifically sign up to be added to our mailing list.

If, at any time, you do not want to receive emails from us in the future please let us know by using the "Contact" link at the top of this page.

If you are subscribed to our mailing list you may also unsubscribe by using the "Contact" link at the page.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided only if you have requested to be added to our mailing list.

Any personal information you entrust to us such as your name, address, phone number, credit card information, preferences or purchases is considered confidential and treated as such.

All handwritten notes regarding any aspect of your phone call or mail is shredded when it is no longer needed to process your purchase. Information relevant to orders is kept in our computer and back-up information is kept in our file cabinets and shredded when no longer needed.

Information such as email addresses or other personal information is never sold, traded or given away.

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post these changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

Security

With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server. Currently we use PayPal as a third party payment processing agent.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Advertising

We do not use third party advertising companies to serve ads when you visit our website.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website you are visiting.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Problems or questions

If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us through the link on the top of this page.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us through the link on the top of this page as soon as possible. We will promptly correct any information found to be incorrect.